Do you ship to my country?
Yes, we ship worldwide! Please be sure that your name and shipping address are in English when you check out.
Do we get a tracking number once the order ships?
Yes, all orders receive a shipping confirmation e-mail with a tracking number included.
What shipping carrier do you use?
All orders are shipped with FEDEX, so far no orders have been lost with this postage carrier “we love FEDEX”.
How long will it take to ship my order?
Orders are handmade on order and are normally processed and shipped within 1-4 days. Unless we have a big sale or on holiday season and we ask for your patience while we work like crazy getting your orders ready ☺
How long does it take to get my order?
All orders arrive in 5-10 business days. It typically takes 1 week to receive your item(s) after purchase. Please keep in mind if your order is taking longer than usual to reach you that if there is always the possibility of a delay with the post office (which is out of our hands). We also are not responsible for any customs fees for all international orders.
The customer is responsible for all claims to the courier.
Are wholesale opportunities available?
Yes, if you order more that 12 pieces we give you 30% OFF just use code: WHOLESALE at checkout.
Do you offer returns/refunds?
Sorry, but we do not offer returns or refunds for any items unless damaged upon arrival. If your item does show up damaged you will need to contact us within 48 hours. If you have any questions/queries, please ask us before placing your order via the 'contact' page and we will do our best to provide you with all the info you need to place your order in confidence.